Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Full Name
• Phone Number
• Hong Kong Identity Card (HKID) Number (for identity verification where required)
• Vehicle Plate Number

1.2 Automatically Collected Information

• Location Data (GPS), including real-time location
• Device and usage data

1.3 Permissions-Based Data

• Microphone access (only when using communication features)

2. How We Use Your Information

• Provide and operate services
• Create and manage user accounts
• Verify identity and prevent fraud
• Enable real-time location-based features
• Facilitate communication between users
• Ensure safety and security
• Improve app performance and experience
• Comply with legal obligations

3. Use of Sensitive Information

• HKID Number: Used strictly for identity verification and compliance
• Location Data: Used for real-time and core functionality
• Microphone: Used only for communication features

We do not use sensitive data for unrelated purposes.

4. How We Share Your Information

• With other users where necessary for service delivery
• With service providers under confidentiality obligations
• When required by law or legal process
• To protect safety, rights, and platform integrity

We do not sell your personal data.

5. Data Retention

We retain data only as long as necessary unless required by law.

6. Data Security

We implement appropriate security measures to protect your data.

7. Your Rights

• Access your personal data
• Request correction
• Request deletion
• Withdraw consent

8. Permissions

• Location (GPS) – required for core features
• Microphone – required for communication

9. International Data Transfer

Your data may be processed outside your country with appropriate safeguards.

10. Changes to This Policy

We may update this policy from time to time.

11. Contact

Email: cs@taxiduck.com